PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY SUBSCRIBING, ACCESSING, OR USING OUR WEBSITE OR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AGREE AND ACCEPT ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS AND CONDITIONS. INDIVIDUAL REQUESTS FOR WAIVERS OF THE PRIVACY POLICY WILL NOT BE ACCEPTED. THIS PRIVACY POLICY IS NON-NEGOTIABLE.
BY USING THE SERVICE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS POLICY. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE OUR SERVICE. YOUR CONTINUED USE OF THE SERVICE FOLLOWING THE POSTING OF CHANGES TO THIS POLICY WILL BE DEEMED YOUR ACCEPTANCE OF THOSE CHANGES.
Introduction
HOMEKICK ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy governs how we collect, use, disclose, and safeguard your information when you use our HOMEKICK mobile application, website at HOMEKICK.com, HOMEKICK Facebook page or application, HOMEKICK's Twitter account, and any other affiliate websites related to HOMEKICK (collectively, the "Service"). Our Service operates two distinct marketplaces:
HOMEKICK Agents: A platform for real estate agents to publish and search compensation-related details for listings
HOMEKICK Services: A marketplace connecting homeowners, real estate agents, and home services professionals.
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understand, and agree to be bound by all the terms of this Privacy Policy and our Terms of Use. If you do not agree with these terms, please do not access or use our Service.
Information We Collect
While using HomeKick, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you, and information on your use of and activities at HomeKick ("Personal Information"). The information we collect may include but is not limited to the items listed below. While we may collect your credit card information to facilitate various types of transactions, your credit card information is never stored on our server.
2.1 Consumer Users For consumer users of our Service, we may collect:
Personal identifiers: Name, email address, phone number, and physical addresses (primary and secondary residences)
Property information: Details about your residences, including number of bedrooms, bathrooms, garage size, basement, pool, and other related information
Service information: Details about regularly scheduled services such as gardening, pool maintenance, housekeeping, and pest control
Transaction information: Quote requests, associated transactions, and chat messages with service professionals
Preferences and interests: Information you provide or that we gather from your use of the Service or from your social media profiles
User-generated content such as ratings, reviews, photographs or videos
2.2 Real Estate Agents For real estate agents using our Service, we may collect:
Personal and business information: Name, company name, phone number, email address, web URL
Professional details: Service categories, business description, hours of operation, specialties, geographic areas served
Transaction information: Requested quotes, awarded jobs, quotes sent to customers, ads or promotions offered
Reviews and ratings: Consumer reviews and ratings about your business
2.3 Home Services Professionals For home services professionals using our Service, we may collect:
Personal and business information: Name, company name, phone number, email address, web URL
Professional details: Service categories, business description, hours of operation, specialties, geographic areas served
Transaction information: Requested quotes, awarded jobs, quotes sent to customers, chat messages with consumers, ads or promotions offered
Reviews and ratings: Consumer reviews and ratings about your business
2.4 Automatically Collected Information When you use our Service, we automatically collect certain information, including:
Device information: IP address, browser type, operating system
Usage data: Pages visited, time spent on pages, links clicked
Location data: General location based on IP address
We use cookies and similar tracking technologies to collect some of this information. You can set your browser to refuse cookies, but this may limit some functionality of our Service.
We also use third-party products to log interactions with our application. This helps us understand how users interact with our Service and improve user experience.
Do Not Track Signals from Web Browsers: The Service is not presently configured to support Do Not Track ("DNT") signals from web browsers.
How We Use Your Information
We use the collected information for various purposes, including:
Providing and improving our Service
Facilitating transactions between users
Communicating with you about our Service, updates, and promotions
Analyzing usage patterns to enhance user experience
Complying with legal obligations
Specific uses may vary depending on whether you are a consumer user or a professional user (real estate agent or home services professional).
Examples include using your information to provide or offer updates and product announcements, and to provide you with further information and offers from us that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties that are authorized by us.
Information Sharing and Disclosure
We may share your information in the following circumstances:
With other users to facilitate transactions (e.g., sharing agent information with potential buyers or sharing information about your home to facilitate your request for quotes)
With service providers who perform services on our behalf
In response to legal requests or to protect our rights
In connection with a merger, sale, or acquisition of all or a portion of our company
We do not sell your personal information to third parties for their direct marketing purposes.
HOMEKICK does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.
Your Privacy Rights and Choices
You have certain rights regarding your personal information:
Access and update your information through your account settings
Opt-out of marketing communications
Request deletion of your account and associated data
For California residents, please refer to our separate California Consumer Privacy Act (CCPA) Policy for additional rights and how to exercise them.
California Privacy Rights
This section contains disclosures required by the California Consumer Privacy Act ("CCPA") and applies only to "personal information" that is subject to that law. If you are a California resident, the CCPA may apply to our Services as they relate to business products featured on our site. Please review our Privacy Notice for California Residents for our California privacy disclosures and information on how to exercise your CCPA rights.
Nevada Privacy Rights
Nevada residents may submit a request directing us to not sell personal information we maintain about them. To exercise this right, email us at support@homekick.com with the subject line: "Nevada: Request to Opt-Out."
Data Retention
We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
For professional users, we retain listing and compensation information in accordance with applicable real estate regulations and our data retention policies.
Security Measures
HOMEKICK reserves the right to modify these Terms of Use at any time. We will notify you of any changes by posting the new Terms of Use on this page and updating the "Last Updated" date at the top of this page. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms of Use.
Children's Privacy
If you have any questions about these Terms of Use, please contact us at support@homekick.com.
International Users
Our Service is hosted in the United States. If you access our Service from outside the United States, you consent to the transfer of your information to the United States for processing and storage in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Your continued use of the Service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Dispute Resolution
The Service is hosted on servers located in the United States.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Avenu Technologies, Inc. dba HomeKick 1031 S. Bluff St.St. George, UT 84770 (385) 888-7555 support@homekick.com
